Refund policy
Returns & Exchanges
We want you to receive your order in perfect condition.
If your item arrives damaged or has a manufacturing defect, please contact us within 30 days of delivery at exchanges@nevadnever.com. Include your order number and a few photos showing the issue with a description, so we can review it.
Once approved, we'll provide instructions for returning the item if needed and will send a replacement or exchange at no additional cost.
Please Note
- We only accept exchanges or replacements for items that arrive damaged, defective, wrong size, or wrong color.
- We do not accept returns, exchanges, or refunds for change of mind, incorrect ordering, or normal wear and tear.
- If a replacement is unavailable, we may issue a refund at our discretion.
Questions? Contact us at exchanges@nevadnever.com and we'll be happy to help. Please allow us up to 48 hours to respond.